Our Terms & Conditions


By accessing and using this Site, you agree to these terms and conditions of use (“Terms and Conditions”), including the privacy policy (“Privacy Policy”) (collectively the “Terms”) and to comply with all applicable laws and regulations. If you are not amenable and you do not agree to these Terms, you may not use this Site or any of the services offered through the site. We reserve the right to make modifications or update these Terms and by continuously accessing this Site, you acknowledge that you agree to be bound by such modification and updates. When you decide to use this Site, we appreciate comments and feedback about your experiences with us and your suggestions about how to improve this Site. Any comments, ideas, suggestions, information, or any other content you contribute to us or this Site will be deemed to include a royalty-free, perpetual, irrevocable, nonexclusive right and license for us to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works from, display worldwide, or act on such content, without additional approval or consideration, in any form, media or technology now known or later developed for the full term of any rights that may exist in such content, and you waive any claim to the contrary. You represent and warrant that you own or otherwise control all of the rights to the content that you contribute to this site and that use of your content by us will not infringe upon or violate the rights of any third party.


These Terms of Service (the "Terms") are intended to make you aware of your legal rights and responsibilities with respect to your access to and use of the Culinaire website at www.culinaire.in (the "Site") but not limited to delivery of information via the website whether existing now or in the future that link to the Terms (collectively, the "Services").

Please read these Terms carefully. By accessing or using the Culinaire Platform, you are agreeing to these Terms and concluding a legally binding contract with Pan Asia. You may not use the Services if you do not accept the Terms or are unable to be bound by the Terms. Your use of the platform is at your own risk, including the risk that you might be exposed to content that is objectionable, or otherwise inappropriate.


The menu is displayed as per the availability of the menu items in the restaurant designated for your location.

In cases where certain menu items are not listed on the menu page, the particular restaurant may not be carrying those items.

In case of non-availability of ordered product after order placement at the designated restaurant, the order will not be executed, and you would be informed of the same.

All product images are for illustration purposes only. Actual products may vary. Company products are for immediate consumption.


By accepting to avail the offer, it is deemed that the user has agreed to all the terms and conditions of the offer.

Offers cannot be clubbed with any other offer / scheme being run by the Company.

Only one offer is valid per order/ transaction. All offers have limited validity.

Company offers cannot be redeemed for cash or exchanged with any other product. Offers are valid only in participating restaurants.

Culinaire reserves the right to accept or reject any offer without any prior notice. It is mandatory to punch in the coupon before placing the order for its redemption.


Pan Asia may vary or amend or change or update these Terms, from time to time entirely at its own discretion. You shall be responsible for checking these Terms from time to time and ensure continued compliance with these Terms.

We reserve the right to amend the Terms and Conditions from time to time to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology. Please check this page periodically for changes. Use of information we collect is subject to the T&C’s in effect at the time such information is used. If we make any material changes to the Terms and Conditions, we will post the changes here. Please review the changes carefully. Your continued use of the Services following the posting of changes to these Terms and Conditions will constitute your consent and acceptance of those changes.


We reserve the right, at any time and without prior notice, to remove, block, or disable access to any content that we, for any reason or no reason, consider to be objectionable, in violation of the Terms or otherwise harmful to the Services or our Customers in our sole discretion. Subject to the requirements of applicable law, we are not obligated to return any of your content to you under any circumstances. Further, the company reserves the right to delete any images and pictures forming part of Customer Content.


Your address falling in the defined delivery area of the nearest restaurant.

The delivery address being mapped to the nearest restaurant that delivers in your area.

Availability of the restaurant online.

In case the delivery locality is not listed in the restaurant locator, delivery orders cannot be placed; however, you may choose to opt the pick-up option from the nearest Culinaire store.

Extra charges will be levied for carry bags.

The prices are subject to change without any prior notice.


The online order once placed cannot be modified or cancelled either through the website or offline by calling the restaurant.


Company reserves the right to alter/ withdraw/ extend any offers/ promotions at any time without giving any prior notice & without assigning any reason whatsoever.

Offer/ promotions subject to Force Majeure conditions.

All disputes related to any offers/ promotions will be subject to the exclusive jurisdiction of court of New Delhi only.

Any offer cannot be combined with other offer or discount.

The Company reserves the right to alter/withdraw/extend any offers/promotions at any time without giving any prior notice & without assigning any reason whatsoever.

Price exclusive of applicable taxes.

All listed prices are exclusive of applicable taxes.


In case of any queries/grievance, the customer(s) may email us at info@culinaire.in